Privacy Policy
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Introduction
City of Games (referred to as "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Collection of Personal Information
2.1 What Information We Collect
We may collect the following types of personal information:
Personal Details: Name, address, email address, phone number.
Transaction Information: Purchase history, payment details.
Usage Data: Information on how you use our website, such as IP address, browser type, and browsing history.
2.2 How We Collect Information
We collect personal information directly from you when you:
Make a purchase or place an order through our website.
Create an account or subscribe to our newsletters.
Contact us via email, phone, or through our website.
Participate in surveys, promotions, or competitions.
3. Use of Personal Information
We use your personal information for the following purposes:
To process and fulfill your orders.
To communicate with you, including sending order confirmations, shipping updates, and responding to inquiries.
To improve our website and services, including personalizing your experience.
To send marketing communications and promotional offers (with your consent).
To comply with legal obligations and protect our rights.
4. Disclosure of Personal Information
We may disclose your personal information to:
Service Providers: Third-party providers who assist us in delivering our services, such as payment processors, shipping companies, and IT support.
Legal and Regulatory Authorities: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure.
6. Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out-of-date, or incomplete. To do so, please contact us using the details provided below.
7. Marketing Communications
You can opt-out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or by contacting us directly.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how you use our website. You can manage your cookie preferences through your browser settings.
9. Overseas Disclosure
In some cases, we may disclose your personal information to third parties located overseas, including in the United States and the United Kingdom, for the purposes described in this policy. We will take reasonable steps to ensure that these parties comply with Australian privacy laws or are subject to laws that offer similar protections.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our website.
11. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Email: info@cityofgames.com.au
If you believe your privacy has been breached, please contact us using the details above and we will investigate your complaint.
